Terms & Conditions

Terms & Conditions AICS outline the rules, policies, and responsibilities governing the use of AICS courier and logistics services.

General Terms

All online payments made through Internet Banking are processed via our authorized banking partner.
By proceeding with the payment, you agree to the terms and conditions mentioned below.

Refund Policy

Once a payment is submitted, it shall not be refunded under any circumstances.
No payment shall be transferred to another account.

Refund Exceptions

In rare cases, if a refund request arises, the applicant must furnish a genuine and valid reason in writing.
Such requests must be submitted to the AICS Head Office within 5 working days of the payment.
The matter will be carefully reviewed, and AICS reserves the right to make the final decision.

Bank-Specific Terms

Online payments made by customers in HDFC Bank shall not be returned under any circumstances.
However, the application will be appropriately considered for further action as per AICS internal policies.

Dispute Resolution

Any dispute or differences arising from these terms and conditions, including performance or non-performance, shall be subject to the exclusive and irrevocable jurisdiction of the courts at Surat, Gujarat (India).