body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}code{font-family:source-code-pro,Menlo,Monaco,Consolas,Courier New,monospace}#root{max-width:1280px;margin:0 auto;padding:2rem;text-align:center}.loading-fallback{position:fixed;bottom:1.5rem;right:1.5rem;width:4rem;height:4rem;background-color:#e5e7eb;border-radius:9999px;animation:pulse 2s cubic-bezier(.4,0,.6,1) infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}.logo{height:6em;padding:1.5em;will-change:filter;transition:filter .3s}.logo:hover{filter:drop-shadow(0 0 2em #646cffaa)}.logo.react:hover{filter:drop-shadow(0 0 2em #61dafbaa)}@keyframes logo-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media(prefers-reduced-motion:no-preference){a:nth-of-type(2) .logo{animation:logo-spin infinite 20s linear}}.card{padding:2em}.read-the-docs{color:#888}:root{--color-primary: #2563eb;--color-primary-dark: #1d4ed8;--color-primary-darker: #1e40af;--color-secondary: #06b6d4;--color-white: #ffffff;--color-gray-50: #f9fafb;--color-gray-100: #f3f4f6;--color-gray-200: #e5e7eb;--color-gray-300: #d1d5db;--color-gray-400: #9ca3af;--color-gray-700: #374151;--color-gray-800: #1f2937;--color-red-400: #f87171;--color-red-500: #ef4444;--color-green-400: #4ade80;--color-green-100: #dcfce7;--color-green-700: #15803d;--color-yellow-100: #fef9c3;--color-yellow-700: #a16207;--color-red-100: #fee2e2;--color-red-700: #b91c1c;--color-blue-50: #eff6ff;--color-blue-100: #dbeafe;--color-blue-500: #3b82f6;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .05);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .1), 0 2px 4px -2px rgb(0 0 0 / .1);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1);--shadow-2xl: 0 25px 50px -12px rgb(0 0 0 / .25);--radius-lg: .5rem;--radius-xl: .75rem;--radius-2xl: 1rem;--radius-full: 9999px;--font-sans: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--transition: all .3s ease-in-out}.chatbot-wrapper{position:fixed;bottom:1.5rem;right:1.5rem;z-index:50;font-family:var(--font-sans);text-align:left}.chat-window{display:flex;flex-direction:column;width:380px;height:550px;background-color:var(--color-white);border-radius:var(--radius-2xl);box-shadow:var(--shadow-2xl);overflow:hidden;border:1px solid var(--color-gray-100);margin-bottom:1rem;transition:var(--transition);transform-origin:bottom right;animation:slideIn .3s ease-out forwards}@keyframes slideIn{0%{opacity:0;transform:scale(.95) translateY(10px)}to{opacity:1;transform:scale(1) translateY(0)}}.chat-header{background:linear-gradient(to right,var(--color-primary),var(--color-primary-darker));padding:1rem;color:var(--color-white);display:flex;justify-content:space-between;align-items:center;box-shadow:var(--shadow-md)}.header-left{display:flex;align-items:center;gap:.75rem}.header-icon{width:2.5rem;height:2.5rem;background-color:#fff3;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.header-title h3{font-weight:700;font-size:1.125rem;margin:0;line-height:1.2}.header-status{font-size:.75rem;color:var(--color-blue-100);display:flex;align-items:center;margin:0}.status-dot{width:.5rem;height:.5rem;background-color:var(--color-green-400);border-radius:var(--radius-full);margin-right:.25rem}.header-close-btn{color:#fffc;transition:color .2s;padding:.25rem;border-radius:var(--radius-full);background:transparent;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center}.header-close-btn:hover{color:var(--color-white);background-color:#ffffff1a}.messages-container{flex:1;overflow-y:auto;padding:1rem;background-color:var(--color-gray-50);display:flex;flex-direction:column;gap:1rem}.messages-container::-webkit-scrollbar{width:6px}.messages-container::-webkit-scrollbar-track{background:transparent}.messages-container::-webkit-scrollbar-thumb{background-color:var(--color-gray-200);border-radius:20px}.message-wrapper{display:flex;width:100%}.message-wrapper.user{justify-content:flex-end}.message-wrapper.bot{justify-content:flex-start}.message-bubble{max-width:80%;border-radius:var(--radius-2xl);padding:.625rem 1rem;font-size:.875rem;box-shadow:var(--shadow-sm);position:relative;word-wrap:break-word}.message-bubble.user{background-color:var(--color-primary);color:var(--color-white);border-bottom-right-radius:0}.message-bubble.bot{background-color:var(--color-white);color:var(--color-gray-800);border:1px solid var(--color-gray-100);border-bottom-left-radius:0}.message-text{white-space:pre-wrap;line-height:1.625;margin:0}.message-action-btn{margin-top:.75rem;display:inline-block;background-color:var(--color-primary);color:var(--color-white);font-size:.75rem;font-weight:600;padding:.5rem 1rem;border-radius:var(--radius-lg);width:100%;text-align:center;text-decoration:none;transition:background-color .2s;box-sizing:border-box}.message-action-btn:hover{background-color:var(--color-primary-dark)}.message-timestamp{font-size:.625rem;margin-top:.25rem;text-align:right;display:block}.message-bubble.user .message-timestamp{color:var(--color-blue-100)}.message-bubble.bot .message-timestamp{color:var(--color-gray-400)}.tracking-card{background-color:var(--color-white);border:1px solid var(--color-gray-100);border-radius:var(--radius-xl);box-shadow:var(--shadow-sm);width:100%;max-width:85%;overflow:hidden}.tracking-header{background-color:var(--color-blue-50);padding:.75rem;border-bottom:1px solid var(--color-blue-100);display:flex;align-items:center;justify-content:space-between}.tracking-awb{font-weight:700;color:var(--color-primary-darker);font-size:.75rem;text-transform:uppercase;letter-spacing:.05em}.tracking-status{font-size:.625rem;padding:.125rem .5rem;border-radius:var(--radius-full);font-weight:600}.tracking-status.delivered{background-color:var(--color-green-100);color:var(--color-green-700)}.tracking-status.exception{background-color:var(--color-red-100);color:var(--color-red-700)}.tracking-status.pending{background-color:var(--color-yellow-100);color:var(--color-yellow-700)}.tracking-body{padding:.75rem;display:flex;flex-direction:column;gap:.75rem}.tracking-route{display:flex;align-items:center;justify-content:space-between;font-size:.875rem}.route-node{text-align:center;flex:1}.route-arrow{margin:0 .5rem;color:var(--color-gray-300)}.node-location{font-weight:700;color:var(--color-gray-800)}.node-label{font-size:.625rem;color:var(--color-gray-400)}.tracking-details{border-top:1px solid var(--color-gray-100);padding-top:.5rem;display:grid;grid-template-columns:1fr 1fr;gap:.5rem;font-size:.75rem}.detail-item span.label{color:var(--color-gray-400);display:block}.detail-item span.value{color:var(--color-gray-700);font-weight:500}.detail-item.full-width{grid-column:span 2}.detail-item .separator{color:var(--color-gray-400);margin:0 .25rem}.tracking-footer{background-color:var(--color-gray-50);padding:.5rem;text-align:center}.tracking-link{font-size:.75rem;color:var(--color-primary);font-weight:600;text-decoration:none}.tracking-link:hover{text-decoration:underline}.input-area{padding:1rem;background-color:var(--color-white);border-top:1px solid var(--color-gray-100)}.input-wrapper{display:flex;align-items:center;background-color:var(--color-gray-50);border-radius:var(--radius-full);padding:.5rem 1rem;border:1px solid var(--color-blue-100);transition:all .2s}.input-wrapper:focus-within{box-shadow:0 0 0 2px #3b82f633;border-color:var(--color-blue-500)}.chat-input{flex:1;background:transparent;border:none;outline:none;font-size:.875rem;color:var(--color-gray-700)}.chat-input::placeholder{color:var(--color-gray-400)}.send-btn{margin-left:.5rem;padding:.5rem;border-radius:var(--radius-full);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s}.send-btn.active{background-color:var(--color-primary);color:var(--color-white);box-shadow:var(--shadow-md)}.send-btn.active:hover{background-color:var(--color-primary-dark)}.send-btn.disabled{background-color:var(--color-gray-200);color:var(--color-gray-400);cursor:not-allowed}.send-icon{width:1.25rem;height:1.25rem;transform:rotate(90deg)}.toggle-btn{width:4rem;height:4rem;background:linear-gradient(to top right,var(--color-primary),var(--color-secondary));border-radius:var(--radius-full);box-shadow:var(--shadow-lg);display:flex;align-items:center;justify-content:center;color:var(--color-white);position:absolute;bottom:0;right:0;z-index:50;border:none;cursor:pointer;transition:all .3s}.toggle-btn:hover{transform:scale(1.1);box-shadow:0 0 15px #06b6d480}.toggle-btn.hidden{transform:scale(0);opacity:0;pointer-events:none}.toggle-icon{width:2rem;height:2rem}.notification-badge{position:absolute;top:0;right:0;display:flex;width:1rem;height:1rem}.ping-animation{position:absolute;display:inline-flex;height:100%;width:100%;border-radius:var(--radius-full);background-color:var(--color-red-400);opacity:.75;animation:ping 1s cubic-bezier(0,0,.2,1) infinite}@keyframes ping{75%,to{transform:scale(2);opacity:0}}.badge-dot{position:relative;display:inline-flex;border-radius:var(--radius-full);height:1rem;width:1rem;background-color:var(--color-red-500);border:2px solid var(--color-white)}